Shipping

Information regarding shipping & handling.

How do I know if my order has shipped?

Once an order is processed and fulfilled by our warehouse, it is then handed off to the designated carrier for delivery. You will receive a tracking number via email once your order has been marked fulfilled.

What carrier do you use?

FOR DOMESTIC RESIDENTS: All orders will ship Standard (via USPS or DHL Parcel Ground) within 3-10 business days. You will receive tracking details via email when it is fulfilled by our third-party warehouse. FOR INTERNATIONAL ORDERS: Your order will

How do I get free shipping?

We currently offer free shipping on domestic orders over $100. Please note this does not apply to international orders.

Do you offer international shipping?

We offer standard international shipping worldwide at a flat rate of $15 via DHL and USPS. Please note International customers are responsible for any applicable duties and taxes.

Do I have to pay customs and extra fees for shipping internationally?

International customers are responsible for any applicable duties and taxes. Items may be held at your local post office for duty and tax collection. Deliveries in Europe will have to pay custom taxes. Our delivery partner will handle the clearance a

Tracking shows my package delivered, but I do not see it.

Unfortunately, once a package has been handed off to the courier, we are no longer responsible for what happens in transit. We would recommend contacting your local courier, not the USPS hotline. Your local post office will be able to provide quicker

Do you replace lost or stolen packages?

If the online tracking is showing your order was delivered but you still have not received it, please:. If your address was incorrect then your parcel may be returned to us after delivery fails at which point we can refund you for the cost of the ite