Find answers to frequently asked questions.
Once you have placed your order, we will send you a confirmation email to track the status of your order. Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (whe
Orders can generally be canceled within a few hours of being placed, but cancellation cannot be guaranteed. We can only change orders that have not been processed for shipping yet. If an order cannot be canceled, you may return the item according to
We currently ship in the United-States, Canada, Australia, France, the UK and Germany. For shipping outside of these countries, please reach out to our support through our help desk.
You will receive a tracking number via email once your order has been marked fulfilled. If you have not received any information regarding the status of your order, please contact us at [email protected] and our team will investigate further.
Our fulfillment center processes orders as quickly as possible, so it is likely that we will not be able to amend your delivery address once your order has been placed. For this reason, please double check your address at checkout and before making a