For general inquiries and customer service questions, please email us at fulfillment@ca.la

Good Alma

You will receive a tracking number via email once your order has been marked fulfilled. If you have not received any information regarding the status of your order, please contact us at <a href="mailto:fulfillment@ca.la">fulfillment@ca.la</a> and our team will investigate further.

You will receive a tracking number via email once your order has been marked fulfilled. If you have not received any information regarding the status of your order, please contact us at fulfillment@ca.la and our team will investigate further.

How can I track my order?

General

How do I know if my order has shipped?

What carrier do you use?

How do I get free shipping?

Do you offer international shipping?

Do I have to pay customs and extra fees for shipping internationally?

Tracking shows my package delivered, but I do not see it.

Do you replace lost or stolen packages?

Shipping

What is your return policy?

Do you offer exchanges?

Are returns free?

How do I initiate a return?

Do you accept international returns & exchanges?

I received an incorrect/defective/damaged item. What should I do?

How long will my refund take?

Returns & Exchanges

What is the status of my order?

Can I cancel or update my order?

Where do you ship?

Can I change my address after my order is placed?

Shirts & Tops

Dresses

Bottoms

Size Charts

How can I track my order?Updated a year ago