For general inquiries and customer service questions, please email us at fulfillment@ca.la

Good Alma

<p dir="ltr" id="isPasted" style="line-height: 1.5; margin-top: 0pt; margin-bottom: 0pt;"><span style="color: rgb(0, 0, 0); font-family: Georgia, serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: center; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.</span></p>

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

I received an incorrect/defective/damaged item. What should I do?

Returns & Exchanges

How do I know if my order has shipped?

What carrier do you use?

How do I get free shipping?

Do you offer international shipping?

Do I have to pay customs and extra fees for shipping internationally?

Tracking shows my package delivered, but I do not see it.

Do you replace lost or stolen packages?

Shipping

What is your return policy?

Do you offer exchanges?

Are returns free?

How do I initiate a return?

Do you accept international returns & exchanges?

How long will my refund take?

What is the status of my order?

Can I cancel or update my order?

Where do you ship?

How can I track my order?

Can I change my address after my order is placed?

General

Shirts & Tops

Dresses

Bottoms

Size Charts

I received an incorrect/defective/damaged item. What should I do?Updated a year ago